We guarantee live delivery as long as someone is available to sign for the snake. If there are any problems with the snake we must be notified within 24 hours. In the event that we need to replace an animal we will either issue a credit for the value or send a similar replacement at our discretion. All animals are perfect in every respect upon shipping unless otherwise noted.. Though we are happy to help with any care issues you may have (feeding, breeding, etc.) we make no guarantee beyond live arrival of a healthy animal. That being said…. If you have any questions or concerns please let us know. We stand behind our animals!
Snakes are sold on a first come first serve basis but we will generally hold an animal for 24 hours on good faith. To hold the animal for longer than this we require a 25% non-refundable deposit. Until we receive payment, we can not hold any animal for more than 24 hours.
We may offer a 30 day payment plan on certain animals or for larger orders. Payment plans require a 25% non-refundable deposit and payment in full within 30 days. Unless other arrangements have been made. Whether you make a payment every week or payment in full at the end of 30 days is up to you. We are pretty flexable and want to help you obtain your animal. If payment in full is not made within 30 days or by the arranged date then we reserve the right to put the animal back up for sale. Should the animal sell before we receive payment, your previous funds will be issued as a credit towards the purchase of any other available animal in our inventory.
Under no circumstances will we ship an animal without payment in full. If you choose to pay via check, money order or PayPal, we can not ship until the payment has cleared our bank. We accept cash, check, money order, PayPal, Visa, Mastercard and Discover.
Our shipping methods vary depending on the type of animal we are shipping and the time of year. Most of our shipping will be next day delivery by 10:30 am to most areas. We also offer local pickup for customers in the area. Animals will only be shipped weather permitting. If the animal is dead on arrival we must be notified immediately.